MCFD Emergency Contacts

For child protection concerns and emergencies call the Centralized Screening Team.

Call 1-800-663-9122 or 604-660-4927 (Lower Mainland & Outside BC)

Someone will be able to take your call 24 hours a day, 365 days a year.

If you already have a social worker, that worker may be called directly at their local office Monday to Friday 8:30-4:30.

For more information CLICK HERE


START: Mental Health Crisis Intervention for Children and Teens

Youth, families, schools, and medical professionals can directly access the START team.

Call 1-844-START11 (1-844-782-7811)

Hours of Operation:

  • Monday-Friday: 9 a.m. to 9 p.m.
  • Weekends and Holidays: 12 p.m. to 9 p.m.

For more information CLICK HERE


Crisis Center: Distress Services

24/7 Distress Phone Services

  • Call 604-872-3311

Online Distress Services



Kids Help Phone

Call: 1-800-668-6868 or follow this link:

For Resources Around Me CLICK HERE

Burnaby Youth Hub

A safe and inclusive place for youth to access a variety of services and programs.

For more information, follow this link:


A Non-profit organization that specializes in providing free information and referral regarding community, government and social services in BC.

For more information, follow this link:

Here to Help

A project of the BC Partners for Mental Health and Addictions Information.

For more information follow this link: